Grievance

The Grievance Committee is responsible for assisting flight attendants in resolving workplace disputes by ensuring that the terms of the collective bargaining agreement are upheld. We work to investigate, file, and advocate for grievances related to contract violations, disciplinary actions, or other workplace concerns. The committee plays a key role in protecting members' rights and ensuring fair treatment by working with management to resolve issues through negotiation, mediation, or arbitration if necessary.

You’ve got questions, we’ve got answers!

Find your Local Grievance contact info at the bottom this page.

TIP 1:

If questioned about a complaint letter, ask the inquirer to email it to you. Immediately email your Local Grievance Committee before providing a written response

Grievance Quick Tips

TIP 2:

You’re entitled to AFA representation ANYTIME you participate in a discussion or meeting with management.

TIP 3:

If you receive a Letter of Discipline and you disagree, you may have a grievance filed on your behalf. *

*Non-Probationary Only

TIP 4:

Your Grievance case will only be as strong as YOU make it! Please be sure to provide all required information in a timely manner. You will be asked to provide a fact-based statement.

Notice of Investigations (NOIs): How to Handle Them

What is a Notice of Investigation?

“A Notice of Investigation is issued to formally advise a Flight Attendant that an event has occurred that requires an investigative meeting. The Company’s investigation will determine if points and/or a Notice, Final Warning, or Termination is warranted. Please refer to Section 22.C of the Flight Attendant Collective Bargaining Agreement (CBA) regarding the NOI meeting process.” - Spirit Airlines Attendance & Reliability Policy For All Flight Attendants, Rev. 2 May 2018

For additional information regarding the grievance process, please refer to your current collective bargaining agreement, Section 22: Grievance Procedure and System Board (22.C.1 and 22.C.2)

Step One: Read the Letter / Email

The NOI letter from the company will provide details about all of the information you need for the NOI process.

Please DO NOT ignore the letter! Follow what it says to do; take a deep breath and keep a level head.

Reach out to your local EAP representatives if you are feeling overwhelmed.

Step Two: Reach Out to Your Inflight Supervisor

Your supervisor and their contact information will be listed in the letter and the preferred method of contact.
Spirit AFA-CWA strongly recommends emailing your supervisor; this creates a paper trail and documents that you have followed the correct NOI procedure.
Only email once; you have now done your due diligence, and the ball is in their court.

Step Three: Schedule Your Notice of Investigation (NOI)

Schedule your meeting with the company; the date and time must be mutually agreed upon. (CBA 22.C.2)

We STRONGLY urge you to consult with a local grievance representative FIRST to decide on a meeting date to ensure you have AFA representation before contacting management! Management is urging flight attendants to not have AFA present!

If you fail to schedule your meeting, a time will automatically be scheduled and you won’t be able to prepare properly for your investigation.
It might be tempting to schedule your meeting right away just to “get it over with,” but consider doing yourself a favor by scheduling it a few days out. This gives you and your grievance team time to gather information that could potentially help your case.

Step Four: Request an AFA-CWA Representative

Why, you ask? Going into these meetings without an AFA Grievance Representative is like going into court without a lawyer. Would you go to court without your lawyer if you’re innocent?

It should be a RED FLAG to a flight attendant when approached by a supervisor stating any of the following:

You do not need a union representative present.
You can waive your rights to representation.
That a supervisor used to be a grievance representative and they “know how grievance works.”
We STRONGLY urge you to consult with a local grievance representative FIRST to decide on a meeting date to ensure you have AFA representation before contacting management! Management is urging flight attendants to not have AFA present!

The AFA dues you pay each paycheck give you access to representation from an AFA representative who is trained to protect YOU!
Your AFA Representatives know both the contract as well as the company policies and will have your back throughout the entire process.

Step Five: Submit Supporting Information

If you wish to discuss your case with an AFA representative prior to your investigative meeting, please reach out to your Grievance Committee using your PERSONAL EMAIL to schedule a time to discuss your case.
Make sure you gather all documentation and review it prior to speaking with your representative. Please ensure to send your representative anything you would like them to review beforehand.

Be sure to title the subject of your email in the following format: employee number - full name, NOI Assistance.

EX: 123456 - Sally Johnson, NOI Assistance